At Azima Queen Cleaning Services
We believe customer service quality matters most. As our city tighten its grip on the hiring of foreigner workers, cleaning industry face the crunch of containing its cost. a number of us attempt to perform on customer service quality. this is often precisely the wrong thing to try to to .
Azima Queen Cleaning Services Cleaning Process
Customers want more attention, more appreciation and more recognition when making their decision on the sort of cleaning company they hired. Customers want to make certain they get maximum value for the cash they spend. Although the essential product may remain an equivalent , they need higher customer service quality.
Azima Queen Cleaning Services Cleaning Secrets of Superior Service
*Understand how customer’s expectations are rising and changing over time. *What was ok last year might not be ok now.
*Differentiate our service from our competition.
*Besides mandatory training required , We provides many in-house training to our cleaners.
*Learn to manage our customers’ expectations. we'll always bring their expectations into line with what we all know we will deliver. Our motto for this “*under promise, then over deliver”.
*Appreciate customers feedback and complain. recover with effective service recovery.
*See the planet from each customer’s point of view.
*To be the brightest cleaning service provider.
*To maintain a clean and healthy living and dealing environment.
|TEAM SIZE: 03 – 05 members
TIME DURATION: 01 hour – 03 hours