Frequently Asked Question

We are Currently Present in Ghaziabad All Local Areas, Noida All Sectors, Greater Noida All Sectors, Delhi All Local Areas, Gurgaon All Sectors, Faridabad All Sectors, and All Delhi NCR.

At Azima  we can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at +91 9999467003 or email us at It is advised to do this within 24 hours of your service delivery.

We understand that your time is valuable and will always strive to limit the time spent by cleaning expert at the site. However the job might take longer than expected based on the level of soiling or nature of cleaning. Please do expect a buffer of an hour more or less than the stated time to complete the task.

In the unlikely event of any damage done during the service you can give us a call at our Customer Care support +91-9999467003 or email Us at

Azima Queen has an immense organization of experienced, first class cleaners. In view of the time and date of your solicitation, we work to appoint the best proficient accessible. Like working with a particular genius? Add them to your Pro Team from the site and they'll be mentioned first for every single future booking. You will get an email with insights regarding your expert before your arrangement.

You can reschedule any reserving for nothing at any rate 24 hours ahead of time of the planned beginning time. In the event that you need to skirt a booking inside the base responsibility, we'll credit the estimation of the booking to your record. You can utilize this credit on future cleanings and other Azima Queen administrations.

The cleaning service is also provided by Azima Queen, in an easy way, the customer can avail the service at their desired time, plus we want to let you know that you pay and choose the service before taking your service  Huh.  And for some reason you want to cancel that service.  After payment, then you have to do this work within 24 hours.  No payment will be made if you notify us after 24 hours.

At Azima Queen, our first concern is the security of clients and experts utilizing our foundation. Administrations accessible through Azima Queen are viewed as fundamental and accordingly, we are dynamic in the entirety of our basic help territories. All things considered, we realize that those things presently appear to be to some degree unique from what they used to be in booking. 

To expect the outstanding Azima Queen administration you need to keep on furnishing you with, we have actualized the Azima Queen Safety Standard, which features the means we are taking to make each reserving as protected as workable for our locale. is. Work has begun unexpectedly since the COVID-19 plague: 

Remuneration to any experts put under necessary isolate or determined to have COVID-19. 

Individual defensive hardware (PPE), covers and gloves were appropriated to experts during the initial a while of the scourge. 

Giving direction to experts about security insurances, for example, 

Bring and use PPE for booking. 

On the off chance that they feel sick, remain at home and rest. 

Dropped expenses for any customers and experts 

Coronavirus has been analyzed. 

Felt sick upon the arrival of a planned booking. 

Were in a required isolate or were self-isolated. 

Booking was undependable because of the flare-up of COVID-19. 

On the off chance that you wish to skip or reschedule a booking, if it's not too much trouble utilize the structure beneath and let us realize that we would be glad to help you. 

We suggest that you audit the WHO rules just as the (NCDC) to lessen the spread of COCID-19.Contains: 

Rehashed hand washing for 20 seconds to forestall the spread of germs. 

Trying not to contact the eyes, nose and mouth.

Cleaning and sanitizing as often as possible contacted articles and surfaces utilizing a normal family unit cleaning splash or wipe, Social separating. 

In a public spot and unfit to keep up social distance, cover your nose and mouth with a veil or fabric. 

Upon the arrival of your booking, we suggest you:- 

Remain in an unexpected room in comparison to the one in which your ally is cleaning. This will empower the expert to clean completely and without interference, and will permit you to keep a distance of 6 feet to the individual at present suggested by the NCDC. 

On the off chance that you feel sick or are worried about the prosperity of those in your home or your ally, make a dropped or rescheduled booking. 

We have additionally given the above direction to all dynamic Azima Queen experts. 

As usual, we are there for you, your home, and the experts who utilize our platform. Please utilize the structure beneath to get in touch with us on the off chance that you have any extra inquiries or concerns. Thank you for being protected and being a significant individual from the work network.